Digital R&D, Branding & Marketing Agency Australia

Sydney-Based Digital Agency

Your Strategic R&D Partner:

Launch & Scale your product

to the world.

We are technology-agnostic problem solvers passionate about customer engagement, performance marketing, and building future-proof SaaS, IoT, and AI solutions.

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Explore Our Services

R&D Excellence

De-risk your vision with technical audits and proof of concepts

Global Scale

Architecture designed for international market expansion

20+ Years

Trusted by Australian leaders in digital innovation

Years Experience

Projects Delivered

Countries Reached

Client Satisfaction

De-risk Your Vision with Expert R&D

From technical audits to IoT proof of concepts, we help Australian startups and
enterprises validate ideas for global markets.

Discovery & Audit

Identifying technical roadblocks and competitive advantages early to ensure a clear path to global scale

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Proof of Concept (PoC)

Functional prototypes for IoT and AI projects to ensure core technology delivers results before heavy investment.

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Technical Feasibility

Architecting for global scalability using Arduinom, Raspberry Pi, and custom telemetry.

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High-Conversion Design for Global Growth

We specialize in user journey mapping, brand identity, and e-commerce optimization for Shopify, Salesforce Commerce Cloud, Adobe Commerce, WooCommerce, and Amazon Seller Central.

User Journey Mapping

Engineering frictionless paths from local discovery to global checkout.

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High-Fidelity Wireframing

Interactive prototypes and visual identity systems (logos, typography) that resonate across international markets.

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E-commerce Optimization

Data-driven storefront design for Shopify, Adobe Commerce, WooCommerce, and marketplace integrations with Amazon and Google Shopping.

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About

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Branding Services

Build a Brand That Stands Out Globally

We create distinctive brand identities that capture attention, build trust, and scale seamlessly from local markets to international audiences.

Visual Identity

Complete brand identity systems including logos, color palettes, and design guidelines that communicate your unique value proposition.

Typography Systems

Custom typography selection and hierarchy that ensures consistency and readability across all platforms and touchpoints.

Brand Strategy

Strategic positioning, brand voice development, and messaging frameworks that resonate with your target audience.

Global Adaptation

Culturally-sensitive brand adaptations ensuring your identity translates effectively across international markets.

Asset Creation

Comprehensive brand asset libraries including social media templates, presentation decks, and marketing collateral.

Brand Guidelines

Detailed brand books and style guides that ensure consistency as your team and brand presence scales globally.

Ready to Transform Your Brand?

From startups to established enterprises, we help Australian businesses build memorable brands
that resonate with audiences worldwide.

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TECHNOLOGY & ENGINEERING

Enterprise-Grade SaaS Development

Scale your infrastructure with our engineering expertise. We build secure,
high-performance SaaS platforms and AI integrations tailored for
global deployment.

Agile Development

Iterative sprints that allow Australian businesses to pivot and grow in competitive global markets.

Cloud Infrastructure

Secure, 99.9% uptime environments on Google Cloud, AWS, and Microsoft Azure.

ISO27001 Compliant

Experienced in delivering solutions for clients with specific ISO27001 information security requirements.

AI & Automation

Implementing Claude, Gemini, and OLLAMA to automate workflows and enhance customer engagement.

Ecommerce & ERP

Deep integrations with Salesforce, Adobe Commerce, SAP, Shopify, WooCommerce, and Amazon Seller Central.

CLOUD & AI PARTNERS

ECOMMERCE & ERP INTEGRATIONS

Salesforce Adobe Commerce SAP Shopify WooCommerce XERO Amazon Seller Central Google Merchant Center

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clients

Reach a World-Class Audience

Data-backed performance marketing and Go-To-Market strategies to help Australian brands dominate global markets.

Go-To-Market Strategy

Specialized launch plans to capture international innovator and early adopter cohorts.

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Performance Marketing

High-ROI campaigns across Meta, Google, Reddit, X, and Pinterest tailored for diverse global regions.

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Retention & Engagement

Using AI-driven detection and personalized messaging to build a loyal global customer base.

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Platforms we optimize for:

Meta Google Reddit X Pinterest Google Shopping Amazon Ads

Experience & Social Validation

Trusted by Australian Leaders

Over 20 years of helping brands like Nestlé, Westpac, and Samsung scale their
digital presence. Click on each project to learn more about our work.

Nestlé

KitKat Chocolatory & Chain of Origin

Retail Innovation AWS Supply Chain +1 more

We helped Nestlé launch two groundbreaking initiatives. KitKat Chocolatory was Australia first personalised KitKat experience in a retail store, allowing customers to create custom chocolate bars with unique toppings and packaging. Chain of Origin was a joint collaboration with Amazon Web Services delivering supply chain transparency all the way from farm to cup, giving consumers complete visibility into their coffee journey.

Retail Innovation AWS Supply Chain Personalisation

Westpac Group

EDM Campaigns & Customer Engagement

Email Marketing Financial Services Campaign Strategy +1 more

We partnered with Westpac Group to reimagine their EDM communications strategy, building a sophisticated customer engagement framework across all major brands. From segmentation and personalisation to automated journey mapping, we delivered measurable uplifts in open rates, click-throughs, and conversion across their financial services customer base.

Email Marketing Financial Services Campaign Strategy CRM

Samsung

Direct-to-Consumer Activations

Influencer Marketing D2C Social Media +1 more

We activated Samsung direct-to-consumer strategy across multiple product launches, coordinating influencer campaigns, social media content, and digital activations that drove significant uplift in awareness and purchase intent. Our integrated approach connected brand storytelling with performance outcomes at every stage of the consumer journey.

Influencer Marketing D2C Social Media Brand Strategy

Purina

Chekr Platform – Personalised Pet Care

Ecommerce Personalisation Pet Care +1 more

We helped Purina launch the Chekr platform, delivering a personalised pet food consumption solution and ecommerce experience. The platform uses data-driven insights to recommend optimal nutrition plans for pets, creating a seamless subscription-based shopping experience for pet owners.

Ecommerce Personalisation Pet Care Subscription

Nespresso

Cashback Redemption Program

Loyalty Programs Sales Activation Customer Retention

We helped Nespresso with their cashback redemption program, driving up sales and customer loyalty. The program incentivised repeat purchases while building a database of engaged customers for ongoing marketing initiatives.

Loyalty Programs Sales Activation Customer Retention

NSW Liberal Party

Rebrand & Website Launch

Political Rebrand Web Development +1 more

We helped the NSW Liberal Party rebrand and launch their new website when the Honourable Tony Abbott was Prime Minister. The comprehensive rebrand included visual identity, digital presence, and campaign materials aligned with the party vision.

Political Rebrand Web Development Campaign

Shiseido

AI-Powered Beauty Recommendations

Facial Recognition Salesforce Commerce Salesforce CRM +2 more

We helped Shiseido deliver a personalised customer experience using facial recognition technology as a product recommendation engine. The solution was fully integrated into Salesforce Commerce and Salesforce CRM, enabling beauty consultants to provide tailored skincare and makeup recommendations based on individual skin analysis, driving both in-store engagement and online conversions.

Facial Recognition Salesforce Commerce Salesforce CRM AI Beauty Tech

Loyal Face

AI-Powered Café Recognition

AI Facial Recognition Innovation +1 more

Loyal Face was an innovation project to help café owners remember their customer names and orders using an iPad application. We launched this in collaboration with two cafés as an innovation driver in AI facial and voice recognition, creating personalised experiences that built customer loyalty.

AI Facial Recognition Innovation Hospitality

Luxivana

Property Tokenisation Platform

Blockchain PropTech Smart Contracts +1 more

Luxivana is a property tokenisation platform working to become Australia first property offering in this space. The platform offers a financial services product to wholesale and retail investors using blockchain technology and smart contracts, democratising access to property investment.

Blockchain PropTech Smart Contracts FinTech

NurseVital

IoT Elderly Care Device

IoT Healthcare Wearables +2 more

NurseVital is an IoT device that helps with elderly care, giving peace of mind to family members with architecture designed with care in mind. The device detects user activity including fall detection, blood pressure, oxygen levels, location tracking, and sleep monitoring. This is vital care for those who need it most. Eronka has been a key sponsor of this project, working with industry leaders to bring it to life.

IoT Healthcare Wearables Elderly Care Sponsored

Falcon Air

Website, Branding & Marketing

Web Development Branding Marketing +1 more

We partnered with Falcon Air as a trusted leader, helping them establish a strong digital presence through comprehensive website development, brand identity design, and strategic marketing initiatives. Our integrated approach ensured consistent messaging across all touchpoints, driving brand awareness and customer engagement.

Web Development Branding Marketing Aviation

HyWay Trucks

Australia Leading Truck Accessories

Shopify ERP Integration Email Marketing +1 more

We helped HyWay Trucks, Australia leading truck accessories supplier, set up their Shopify ecommerce store with full ERP integration for seamless inventory and order management. We also implemented their email communications systems, creating automated workflows that keep customers informed and engaged throughout their purchase journey.

Shopify ERP Integration Email Marketing Automotive

Want to see your brand here? Let’s talk about your project

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Client Reviews

Trusted by Industry Leaders

Don’t just take our word for it. Here’s what our clients say about working with Eronka.

⭐⭐⭐⭐⭐
“Eronka transformed our MVP into a market-ready product in record time. Their R&D expertise and engineering precision helped us secure Series A funding and expand into three new markets.”

Sarah Chen

CEO, TechFlow Solutions

⭐⭐⭐⭐⭐
“The team’s deep understanding of IoT and cloud infrastructure was exactly what we needed. They didn’t just build our platform—they helped us architect a solution that scales globally.”

Michael Torres

Founder, GreenScale IoT

⭐⭐⭐⭐⭐
“Our e-commerce conversion rate increased by 340% after Eronka redesigned our customer journey. Their data-driven approach to UX made all the difference.”

Emily Watson

Marketing Director, Coastal Retail Group

⭐⭐⭐⭐⭐
“Working with Eronka on our AI-powered compliance platform was seamless. Their agile methodology and clear communication kept us on track throughout the entire project.”

James Liu

CTO, FinSecure

⭐⭐⭐⭐⭐
“Eronka’s branding work gave us a fresh identity that resonates with both patients and healthcare professionals. The attention to detail was impressive.”

Amanda Richards

Head of Digital, MediCare Plus

⭐⭐⭐⭐⭐
“From concept to launch, Eronka was instrumental in bringing our agricultural SaaS platform to market. Their full-stack expertise saved us months of development time.”

David Park

Founder, AgriTech Innovations

Reputation Management

Turn Customer Feedback into Growth

We help businesses set up systems that follow up on customer experiences and reward
customers for leaving feedback across all major review platforms.

Google Business Reviews

Manage and respond to reviews on
Google Business Profile to boost
local SEO and customer trust.

Facebook Reviews

Monitor and engage with customer
feedback on your Facebook page
to build social proof.

App Store Reviews

Track and respond to iOS and
Android app reviews to improve
ratings and user satisfaction.

Ecommerce Reviews

Manage product reviews on
Amazon, Shopify, and other
platforms to drive conversions.

Automated Review Collection

Our systems automatically follow up with customers post-purchase, making it easy for them to share their experience. Reward programs incentivise feedback while building loyalty and improving your online reputation.

Post-purchase email sequences
SMS review requests
Loyalty reward integration
Review response automation

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Frequently Asked Questions

Everything you need to know about working with Eronka. Can’t find what you’re looking for? Reach out to our team.

What industries does Eronka specialize in?

We work across diverse sectors including SaaS, IoT, e-commerce, fintech, healthtech, and agricultural technology. Our team has deep expertise in taking Australian innovations to global markets, with particular strength in complex technical solutions requiring R&D, cloud infrastructure, and AI integration.

How does the R&D process work?

Our R&D process follows three key phases: Discovery & Audit (understanding your concept and market potential), Proof of Concept (rapid prototyping to validate technical feasibility), and Technical Feasibility (comprehensive assessment for production-ready development). This systematic approach minimizes risk and maximizes your investment.

What is your typical project timeline?

Timelines vary based on project complexity. A typical MVP takes 8-12 weeks, while more complex enterprise solutions may require 4-6 months. We use agile methodology with 2-week sprints, providing regular demos and opportunities for feedback throughout the development process.

Do you offer ongoing support after launch?

Yes, we provide comprehensive post-launch support including maintenance, monitoring, and continuous improvement. Our partnership model means we’re invested in your long-term success, with flexible SLA options ranging from basic support to fully managed services.

What cloud platforms do you work with?

We have expertise across all major cloud providers including AWS, Azure, and Google Cloud. We help clients choose the optimal platform based on their specific requirements, budget, and scalability needs. Many of our solutions are cloud-agnostic, giving you flexibility as your business evolves.

How do you handle intellectual property?

All intellectual property developed during your project belongs to you. We sign comprehensive NDAs and IP assignment agreements before starting any work. Our contracts clearly outline ownership rights, ensuring you have full control over your innovations.

What makes Eronka different from other agencies?

Our unique strength lies in combining deep R&D expertise with full-stack digital capabilities. We’re not just developers—we’re innovation partners who understand the entire journey from concept to global scale. Our 15+ years of experience and proven track record with major brands like Nestlé, Westpac, and Samsung speaks to our ability to deliver enterprise-grade solutions.